Property management services, done properly
01 — Screening & Placement
Tenant Screening & Placement
A great tenancy starts long before move-in day. We verify every applicant's ability and willingness to pay — then present you a shortlist, not a gamble.
- CRB credit check on every adult applicant
- Employer verification — payslips, HR confirmation or business proof
- Referee calls, including previous landlords where possible
- Shortlist presented to you for final approval
- Move-in inspection, inventory and utility transfers handled
02 — Collections
Rent Collection & Remittance
Tenants pay via M-Pesa Paybill 555777 or bank standing order — rent is due by the 5th. We reconcile every shilling and remit with a statement you can audit.
- M-Pesa Paybill and bank standing order channels for tenants
- Automatic receipts to tenants on every payment
- Remittance to your account with statements by the 5th
- Polite, documented arrears follow-up starting day 1
- Monthly reconciliation — every shilling traceable
03 — Maintenance
Maintenance & Repairs
From a dripping tap to a full repaint, our vetted and insured fundis handle it — and you approve every quote before work starts. Small urgent repairs are covered by a pre-approved petty budget you set.
- Vetted, insured and rate-carded fundis across trades
- Written quotes approved by you before any work starts
- Repairs above KSh 10,000 always need your approval
- Preventive maintenance calendar — pumps, gensets, gutters
- Emergency response for water, power and security issues
04 — Inspections
Inspections & Reporting
You see what we see. Every inspection is documented with dated photos and a written condition report — so deposits, wear and repairs are never a matter of opinion.
- Move-in and move-out inspections with full photo records
- Quarterly routine inspections with written condition reports
- Deposit assessment supported by dated evidence
- Meter readings logged at every inspection
- Maintenance issues flagged and scheduled on the spot
05 — Letting
Marketing & Letting
Vacant units cost money every day. We market properly, host every viewing ourselves and place tenants we have screened — average vacancy across our portfolio is 21 days.
- Professional photography for every listing
- Listings across major Kenyan property portals
- Accompanied viewings — we never hand keys to strangers
- Market-rent pricing advice before listing
- One-off placement fee: 50% of first month's rent
06 — Estates
Estate & HOA Management
Gated estates need an operator, not a caretaker. We run service charges, security and cleaning contracts — and give every homeowner a transparent account of where the money goes.
- Service charge budgeting, billing and collection
- Security, cleaning and garbage contracts — procured and supervised
- Common-area maintenance schedules and inspections
- AGM support, budgets and audited accounts for members
- Developer handover support for new estates
Need something extra? Priced in the open
Everything below is optional and quoted upfront — same transparency as our management fee.
| Service | Price | Notes |
|---|---|---|
| Vacate inspection | KSh 3,500 / unit | Full photo record and deposit assessment within 48 hours of the tenant moving out. |
| Letting-only package | 50% of first month's rent | Marketing, viewings, screening and lease signing — for landlords who manage day-to-day themselves. |
| Rent default follow-up | Included | Documented reminders, calls and demand letters for all managed units — no extra charge, ever. |
| Property insurance introduction | Free | We introduce you to licensed insurers for structure and landlord covers — we hold no margin on premiums. |
Management commission is ~5% of monthly rent typical in Kenya — our packages run 3.5–7% depending on portfolio size.
Questions landlords ask us first
Can't find your answer? Talk to our team — we reply within one business day.
We handle the entire handover: tenant notices, document transfer, deposit records, key registers and a documented inspection. Most switches are complete within 14 days — and we communicate with your outgoing caretaker or agent professionally, so no one is left guessing.
Rent is due by the 5th of each month, and we remit your funds — with a full statement — by the 5th as well. Statements arrive by email and in your portal, with every M-Pesa and bank payment itemised so you can audit line by line.
Rent collection and remittance, monthly statements, tenant screening, maintenance coordination, arrears follow-up, quarterly photo inspections and vacancy marketing. The only extras are one-off items you approve in advance — like a vacate inspection or a tenant placement. No hidden charges.
Yes. Any repair quoted above KSh 10,000 needs your written approval — email or WhatsApp counts. Below that, a small pre-approved petty-repairs budget (you set the limit) keeps urgent fixes like burst pipes moving without waiting for sign-off, and every shilling appears on your statement.
A polite, documented ladder: an automatic reminder on day 1, a phone call by day 7, a formal demand letter by day 14, and a joint decision with you on next steps by day 21. CRB listing or recovery action is always a last resort, discussed with you first — most arrears clear before day 14.
You can exit our management agreement with 60 days' written notice — at any time, with no penalties or exit fees. Tenants give notice per their leases, and we market the unit the moment notice is served to keep vacancy short.
Ready to hand over the keys — and the headaches?
Book a free appraisal and we'll show you exactly what your property should be earning, with a 14-day onboarding plan.